ABSTRACT
Embracing the latest telehealth applications in the COVID19 era must respond to breast cancer monitoring issues in unreachable areas like East Malaysia. These issues should address the technologies which can deliver detailed advice treatments and enrich the patient's experience of breast cancer living far away from the specialist hospitals. This work-in-progress article discusses the implementation process of a web-based clinical breast cancer monitoring application (WCBCMA) at the Queen Elizabeth Hospital II in Kota Kinabalu, Sabah, with another 25 district hospitals throughout the state. This article is different from previous studies since it deals with the non-typical challenges breast cancer consultants confront in rolling out the breast cancer application. Furthermore, the WCBCMA and COVID-19 pandemic have acted as inevitable and non-controllable constraints. Non-technical determinants contextual to the region were found to influence the application implementation accomplishment, i.e., continuous staff training. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.